Frequently Asked Questions
We are happy to accept riders of all ages and are equipped with life jackets in all sizes. However, in the case of special 21 and over events, you must be, well, 21 or older.
There is a 20 person maximum – 10 can pedal and 10 riders can ride at one time.
Yes, reservations are required.
When selecting a snack to accompany your ride, apply the one-handed test: if you can’t eat it with one hand without making a mess, then leave it on dry land. Chips, pretzels, cheese and crackers, popcorn, etc. are safe bets. Lasagna, not so much.
Riders who are of age are welcome to bring beer, wine or pre-mixed cocktails (no hard alcohol) to enjoy on their Cycleboat ride! Of course non-alcoholic beverages are okay, too.
We have coolers and cup holders on board. Ice is provided at. This should go without saying, but we’re going to say it anyway: you must be 21 or older (and have the ID to prove it) if you plan on drinking adult beverages on the Cycleboat.
Our boats have heads – boat lingo for toilets – so no need to worry.
All cruises must be canceled one week (7 days) prior to the scheduled departure time to receive a full refund. All cancellations must be submitted via email to [email protected].
Knoxville Cycleboats operate rain or shine. Don’t worry, the Cycleboat has a canopy to keep you dry! If the weather is deemed as too severe by our Cycleboat staff, a ride will be rescheduled.
Unfortunately, you will have to keep you swim suit at home. Given the timing of the cruises, our boats will not be able to stop for swimming.
Smoking is not allowed on board our Cycleboats.
COVID Related Questions
We want you and everyone else to be able to enjoy our boats and feel safe doing so. To ensure that we are all doing our part to help stop the spread, we are allowing those experiencing symptoms to reschedule their visit with us after a minimum of 21 days. If you purchased cancellation insurance, you may cancel at any time. You can reschedule for free by going online or contacting us no later than 10:00 AM on the day of your current reservation.
For vaccinated customers, masks are not required. We ask that unvaccinated customers wear a mask while on board.
Game Day Questions
No, but the boat will cruise around the docked boats giving you a chance to spread the Volunteer pride!
Yes you can!